Privacy Policy

We take privacy extremely seriously, and only collect the information we need to deliver our service to you quickly and safely. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website and from other sources.

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

What data do we collect?

Our Company collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

If you’re browsing Nu-ology.com: 

When you visit us, we automatically collect information about the web browser you're using (eg Chrome, Firefox), device type, your IP address, and time zone.

  • We store information about the products you view on Nu-ology, and the websites or search terms that referred you to us. 

  • The software we use for this is called Google Analytics. It places a cookie on your computer or phone and you can read more about how Google uses the information it collects.

  • None of the above information can be used to identify you personally, and is never used as such.

  • We only use this to gauge how Nu-ology is performing, understand what products are popular, and to help us think of ways to improve our service.

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Sign up to our newsletter

  • Use or view our website via your browser's cookies.

Our Company may also receive your data indirectly from the following sources:

  • Attend events where you provided consent for your details to be shared with approved parties including Nu-ology

  • Viewing Publicly available contact information on your organisations website or social media profile

How will we use your data? Our Company collects your data so that we can:

  • Provide a service to you and or, manage your account.

  • Email / engage with you with special offers on other products and services we think you might like.

  • Invite you to events, online and in person that we feel maybe of interest to you

How do we store your data?

Our Company securely stores your data in the cloud provided by a range of verified and approved sub processors who all comply to GDPR such as Google, Microsoft, Dropbox, etc. We undertake regular compliance checks with these providers to ensure continued compliance to GDPR.

Our Company will keep your data inline with our Data Retention Policy (copy available upon request). Once this time has expired, we will delete your data within 90 days (in line with our cloud provider SLA).

Marketing

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of our Company Group.

If you no longer wish to be contacted for marketing purposes, please e-mail: hello@nu-ology.com.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.

 The right to erasure - You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to Our Company's processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

E-mail us: hello@nu-ology.com